“Online banking fraud losses totalled £21.6 million during January to June 2012 – a 28 per cent increase on the 2011 half-year figure. This has been driven by a huge increase in the number of phishing websites set up by criminals as part of a scam to trick customers into visiting these fake websites and disclosing their online banking login details. Losses in this area also reflect the trend in card fraud, with deception scams resulting in increases. Online banking customers are being tricked into divulging their online login details and passwords over the phone to someone they believe is from their bank but is actually a fraudster.”
The complete UK Cards Association report can be found here.