Shadow AI is the new source of data breaches in the workplace
Employees are increasingly using AI tools such as ChatGPT, Gemini, and Claude without clear guidelines from their organization. This creates the risk of personal data, trade secrets, and confidential documents unintentionally ending up in external AI systems.
The municipality of Eindhoven reported a data breach after employees uploaded more than 1,000 documents containing sensitive personal data to AI tools in a single month.
Internal corporate information also surfaced in AI output at Amazon after data was used for model training.
Experts warn that banning AI does not work: organizations must facilitate secure AI solutions, policies, monitoring, and awareness to prevent Shadow AI and data breaches.
Read the NOS article for more information.