Vodafone fined over 12 million Euro by Italian DPA
Vodafone got a Euro 12,250,000 fine on account of having unlawfully processed the personal data of millions of users for telemarketing purposes. This decision marks the final step in a complex proceeding that the Garante had initiated. Following hundreds of complaints and alerts submitted by users against unsolicited phone calls made by Vodafone and/or the company’s sales network in order to promote telephone and Internet services.
More specifically, one of the most worrying findings of the investigations was the use of fake telephone numbers or numbers that were not registered with the ROC (i.e. the National Consolidated Registry of Communication Operators) in order to place the marketing calls.
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Aggressive telemarketing practices: Vodafone fined over 12 million Euro by Italian DPA | European Data Protection Board (europa.eu)